Noovis recognizes that the deployment of any large-scale network solution requires a support model worthy of the high-quality service our partners would expect. Noovis Operations and Maintenance (O&M) Service Level Agreements (SLAs) provide our clients with peace of mind knowing that technical assistance is available should the need arise.
Noovis’ goal is to provide our partners with flexible O&M options that allow our involvement to scale with your needs. Options range from having Noovis provide expert day to day on-site management of your network or provide off-site remote management and troubleshooting as needed.