Architects of the invisible.
Guardians of the uptime.

Position Summary

Noovis LLC is seeking a skilled and dedicated Network Engineer to join our core engineering operations team. The ideal candidate brings deep expertise in enterprise networking, hardware deployment, and routing protocols, combined with a passion for automation and a high sense of professional accountability. This role requires someone who can independently manage complex network infrastructures, design and troubleshoot large-scale environments, and uphold the standards that define the Noovis reputation.

Key Responsibilities

• Design, deploy, and maintain robust enterprise network infrastructures including switches, routers, and wireless systems.
• Configure, maintain, and troubleshoot core routing protocols (OSPF, BGP) and SD-WAN architectures.
• Deploy and manage hardware equipment from industry-leading vendors including Cisco, Aruba, Fortinet, Ubiquiti (UniFi), and Cisco Meraki.
• Implement and enforce network security policies, VPN connections, firewall rules, and access controls.
• Develop and maintain network automation scripts and playbooks using Python and Ansible to optimize daily operations.
• Design, test, and document enterprise wireless environments, conducting site surveys and performance optimizations.
• Monitor network health, performance, and security events, responding to and resolving escalated technical support issues.
• Maintain accurate and highly detailed network topologies, configuration backups, and site documentation in systems like Git/GitHub.
• Participate in an on-call rotation to ensure continuous service availability and operational excellence.
• Collaborative client interactions and representing Noovis with professional standards on-site.

Professional Standards & Culture

At Noovis, professional integrity is non-negotiable. We hold ourselves to the highest standards of conduct in every client environment we touch. The right candidate will understand that access to client infrastructure is a privilege — one that must be exercised with discretion, accountability, and unwavering ethical judgment. We are seeking someone who takes ownership, communicates proactively, and represents Noovis with professionalism in every interaction.

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development and certification reimbursement
• Collaborative, fast-paced team environment with room for growth

Required Qualifications

Preferred Qualifications

• Cisco Certified Network Professional (CCNP) is highly preferred.
• Experience in a Managed Service Provider (MSP) environment supporting multiple clients.
• Experience with OSP (Outside Plant) / ISP (Inside Plant) fiber deployments, GPON systems, or optical OTDR testing.
• Relevant security certifications (CompTIA Security+, Network+, or equivalent).
• Experience with ticketing and documentation systems (ConnectWise, IT Glue, etc.).

Position Summary

Noovis LLC is seeking a skilled and motivated System Administrator to join our growing technical operations team. The ideal candidate brings deep expertise in Microsoft 365 administration, network infrastructure, and security best practices, combined with a passion for automation and a high sense of professional accountability. This role requires someone who can independently manage complex environments, communicate effectively with clients, and uphold the standards that define the Noovis reputation.

Key Responsibilities

• Administer and support Microsoft 365 environments including Exchange Online, SharePoint, Teams, Intune, and Azure Active Directory/Entra ID.
• Configure, maintain, and troubleshoot network infrastructure including DNS, DHCP, VLANs, VPNs, and firewall rules.
• Implement and enforce network security policies including access controls, intrusion detection/prevention systems (IDS/IPS), and endpoint security.
• Develop and maintain automation scripts using PowerShell, Python, or Bash to streamline repetitive administrative tasks.
• Deploy and manage configuration management tools such as Ansible, Puppet, or Chef for infrastructure-as-code workflows.
• Design, test, and maintain disaster recovery and business continuity plans for client environments.
• Monitor system performance, logs, and security events using SIEM platforms, Prometheus, or equivalent monitoring solutions.
• Perform hardware maintenance and lifecycle management for server and network equipment.
• Respond to and resolve escalated technical support issues in a timely and professional manner.
• Maintain accurate documentation of configurations, procedures, and client environments.

Professional Standards & Culture

At Noovis, professional integrity is non-negotiable. We hold ourselves to the highest standards of conduct in every client environment we touch. The right candidate will understand that access to client infrastructure is a privilege — one that must be exercised with discretion, accountability, and unwavering ethical judgment. We are seeking someone who takes ownership, communicates proactively, and represents Noovis with professionalism in every interaction.

Compensation & Benefits

• Competitive salary commensurate with experience
• Health, dental, and vision insurance
• Paid time off and holidays
• Professional development and certification reimbursement
• Collaborative, fast-paced team environment with room for growth

Required Qualifications

Preferred Qualifications

• Experience in a Managed Service Provider (MSP) environment supporting multiple clients.
• JumpCloud administration experience (user management, RADIUS, MDM, SSO).
• Familiarity with Ubiquiti UniFi or Cisco Meraki network platforms.
• Relevant certifications: CompTIA Network+, Security+, Microsoft MS-102, AZ-104, or equivalent.
• Experience with ticketing and documentation platforms (ConnectWise, IT Glue, etc.).

Position Summary

Noovis LLC is seeking a skilled and dedicated Helpdesk Technician to join our core IT operations team. The ideal candidate brings a strong foundation in end-user support, hardware deployment, and software troubleshooting, combined with a passion for exceptional customer service and a high sense of professional accountability. This role requires someone who can rapidly triage incoming support tickets, independently resolve intermediate workstation and application issues, and seamlessly escalate complex infrastructure matters while upholding the standards that define the Noovis reputation for operational excellence.

Key Responsibilities

• Technical Triage & Support: Act as the primary point of contact for technical support, providing efficient first-contact resolution for hardware, software, and peripheral devices.
• Workstation Deployment: Image, configure, stage, and deploy end-user equipment from leading industry vendors (Dell, HP, Apple) following established corporate baselines.
• Identity & Access Management: Execute user account creation, password resets, and security group modifications within Microsoft 365 and Active Directory environments.
• Ticket Lifecycle Management: Monitor, log, prioritize, and thoroughly document incoming technical support requests within our enterprise ticketing platform, ensuring strict adherence to SLAs.
• Connectivity Troubleshooting: Resolve foundational local network issues, including corporate Wi-Fi authentication, local printer mapping, and remote user VPN access configurations.
• Onboarding & Offboarding Mechanics: Coordinate the physical setup and software provisioning for new hires, and execute secure asset recovery during employee departures.
• Knowledge Management: Maintain highly detailed documentation of IT asset inventories, software licenses, and internal self-help technical guides.

Professional Standards & Culture

At Noovis, professional integrity is non-negotiable. We hold ourselves to the highest standards of conduct in every environment we touch. The right candidate will understand that access to company and user infrastructure is a privilege — one that must be exercised with discretion, strict accountability, and unwavering ethical judgment. We are seeking someone who takes true ownership of problems, communicates proactively, and represents Noovis with professionalism in every single interaction.

Benefits Overview

• Comprehensive health, dental, and vision insurance profiles
• Paid time off (PTO), sick leave, and paid company holidays
• 401(k) retirement plan with guaranteed company matching contributions
• Professional development, training stipends, and certification reimbursement
• Collaborative, fast-paced team environment with clear avenues for career growth

Required Qualifications

Preferred Qualifications

• Recommended Certifications: CompTIA Network+, CompTIA Cloud+, or any relevant Microsoft certifications (such as Microsoft 365 Certified: Fundamentals or Endpoint Administrator Associate) are highly recommended.
• Experience working within a Managed Service Provider (MSP) or multi-client environment.
• Familiarity with centralized deployment or endpoint management tools (e.g., Microsoft Intune, PDQ, SmartDeploy).
• Direct experience using enterprise ticketing and documentation ecosystems (e.g., ConnectWise, ServiceNow, IT Glue).